سياسة الخصوصية

ODAZ LLC

Privacy Policy

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1. Introduction

Welcome to ODAZ Sports. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with applicable UAE laws, including the UAE Personal Data Protection Law.

ODAZ LLC (“we,” “us,” or “our”) respects the privacy of all users and is committed to protecting personal data collected through www.odazsports.com and any associated platforms (collectively, the “Platforms”).

By accessing or using our Platforms and Services, you agree to the collection and processing of your personal data in accordance with this Privacy Policy. The Platforms may contain links to third-party websites, plug-ins, or applications. We do not control these third-party websites and are not responsible for their privacy policies.

2. Personal Information We Collect

We may collect your personal information when you interact with our Platforms and Services, including when you:

  • Create an account

  • Place an order or make a payment

  • Submit reviews or feedback

  • Contact us for support or inquiries

  • Subscribe to marketing communications, where available

Personal data may include your name, email address, phone number, billing address, shipping address, payment information, order details, account information, and any other information you provide voluntarily.

3. How We Use Your Personal Data

Your personal information is used to:

  • Process orders, payments, returns, refunds, and deliveries

  • Respond to inquiries and provide customer support

  • Improve our Services and personalize your experience

  • Send service updates, order notifications, and marketing communications where permitted

  • Detect fraud, protect website security, and comply with legal obligations, including AML and CTF requirements

We do not sell your personal information to third parties.

4. Child Data

Our Platforms are not intended for individuals under the age of majority in the UAE. If you are a parent or guardian and believe we may have collected personal data about your child, please contact us at info@odazsports.com.

5. Legal Basis for Processing Your Data

We may process your personal data based on the following legal grounds:

  • To fulfill our contract with you, including order processing, payment, delivery, returns, and customer support

  • To comply with applicable laws in the UAE

  • To serve our legitimate interests, such as improving our services, preventing fraud, and protecting our business

  • Based on your consent, for marketing communications and promotions, where required

6. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or loss. Payment details are processed through secure payment providers and are not stored by ODAZ unless required for legitimate business or legal purposes.

7. Sharing Your Information

We may share your personal data only where necessary for business operations and legal compliance, including with:

  • Payment processors and banks

  • Courier and delivery partners

  • Website hosting, IT, and analytics service providers

  • Customer support and communication providers

  • Government authorities, regulators, or law enforcement where required by law

We require service providers to handle personal data responsibly and use it only for the purpose of providing services to ODAZ.

8. User Rights

In accordance with applicable UAE data protection laws, you may have the right to access, correct, update, delete, restrict, or request details about how your personal data is used. You may also opt out of marketing communications at any time.

To exercise these rights, please contact us at info@odazsports.com.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember preferences, and provide a more personalized service. You can choose to disable cookies in your browser settings; however, some website features may not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date may be updated accordingly. Continued use of our Platforms after changes are posted means you accept the updated Privacy Policy.

11. Sanctions & Restricted Countries Notice

By placing an order, you confirm that you are not located in, a resident of, or acting on behalf of any country, entity, or individual subject to sanctions or restrictions imposed by the UAE, United Nations, OFAC, or other applicable authorities. ODAZ reserves the right to refuse or cancel any transaction in compliance with applicable laws and regulations.

12. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

Email: info@odazsports.com
Phone: +971 50 193 1043
Address: ODAZ LLC, SHAMS Free Zone, Sharjah, United Arab Emirates